Bing vs Google, the quiet semantic war

On Wednesday night I had dinner at a burger joint with four old friends; two work in the intelligence community today on top-secret programs, and two others are technologists in the private sector who have done IC work for years. The five of us share a particular interest besides good burgers: semantic technology.

Oh, we talked about mobile phones (iPhones were whipped out as was my Windows Phone, and apps debated) and cloud storage (they were stunned that Microsoft gives 25 gigabytes of free cloud storage with free Skydrive accounts, compared to the puny 2 gig they’d been using on DropBox).

But we kept returning to semantic web discussions, semantic approaches, semantic software. One of these guys goes back to the DAML days of DARPA fame, the guys on the government side are using semantic software operationally, and we all are firm believers in Our Glorious Semantic Future.

Bad News for the Pithy

Just my luck. Right when I start to push out the pithy quotes, Reader’s Digest announces that it is filing for bankruptcy. I remember the days when everyone would recite the newest pearls from their “Quotable Quotes” column.

My little gems, such as they are, came in two recent interviews, both on the subject of semantic computing and the semantic web. The subject matter in each is somewhat similar – I wasn’t asked so much about future work that Microsoft is doing, but for assessments of different approaches in semantic computing past and present, and where the field is heading.

Seeking Semantics in Government

Anyone who uses Twitter and has to cram thoughts in to 140 characters knows that technology doesn’t always mix well with “semantic meaning.” That reminds me of an old Hollywood story (here’s a version from Wikipedia):

Cary Grant is said to have been reluctant to reveal his age to the public, having played the youthful lover for more years than would have been appropriate. One day, while he was sorting out some business with his agent, a telegram arrived from a journalist who was desperate to learn how old the actor was. It read: HOW OLD CARY GRANT?

Grant, who happened to open it himself, immediately cabled back: OLD CARY GRANT FINE. HOW YOU?

Washington Technology magazine has a long (overly long) feature today about semantic computing, entitled “Open Government Looks for New Technologies.”  It has nothing to do with Cary Grant, but I have a few minor quibbles with the article (written by a freelancer from New York).

The premise is in the subhead: “Web 3.0 could help make Obama’s dream of government transparency a reality.”  The article goes on to give a basic – very basic – primer on semantic tagging and its potential application in government uses. Underline that word, “potential.”

Aside from the new Data.gov website’s use of minimal Dublin-Core metadata, there’s no actual government use cited. In fact, despite the premise, the article actually contains more evidence that government agencies are actively shying away from adopting semantic approaches. A spokesperson for GSA is typical, saying only that ““We are monitoring the situation as the technology matures; it is not factoring into our business requirements at this point.”  And a spokesperson for the site at www.Recovery.gov, now controversial for the manner in which it was contracted out, says they are “focusing on other priorities.” 

A Face in the Crowd

GovFresh is a great new web service which aggregates live feeds of official news from U.S. Government Twitter accounts, YouTube channels, RSS feeds, Facebook pages, Flickr photostreams and more, all in one place. It is one of a new class of interactive Government 2.0 services, portals, and tools – many of them just launching in 2009 – which have the potential of revolutionizing the way citizens get and share information about their government.  (I mention several others below.)

At a time when the Iranian people are battling to keep their access open to Twitter, Facebook, and even phone lines in order to mobilize their anti-dictatorial protests, it is heartening that individuals in the United States and many other corners of the world find their governments increasingly willing to share information widely.

Luke Fretwell is GovFresh’s founder, and he’s becoming a welcome new voice in the debates around government technology policy. Luke recently wrote a blog post arguing “Why Gov 2.0 means the U.S. Government must centralize its Web operations.” A heated debate arose in the comments, including my own strenuous disagreement, and yet I became a fast admirer of Luke, his entrepreneurial energy, and the site’s information value.

GovFresh has been running a great series of profile-interviews in its blog section of leading individuals in the “Gov 2.0” movement, and today I was the chosen subject. The article has the unfortunately exaggerated title (in my case): “Gov 2.0 Hero Lewis Shepherd.”  Here’s an excerpt:

What’s the killer app that will make Gov 2.0 the norm instead of the exception?

Can’t tell you because we’re building it in the lab right now, ha! Seriously, the killer app may be something big and powerful, from an enterprise perspective, though I’d put the odds on something less obvious, but more pervasive. Here’s what I mean. I think often about the roots of the original Progressive movement at the dawn of the 20^th Century, and their advocacy of direct-vote referendums, championed by Hiram Johnson and the like. Those give the people a direct say over particular issues, but the downside is that “the people” don’t always exercise informed judgment, and popular opinion can be manipulated and swayed by malevolent interests. So I’m looking to Gov 2.0 capabilities that maintain the representative aspect (the elected official, exercising his or her judgment) while incorporating real-time, structured, unfiltered but managed visualizations of popular opinion and advice. I’m intrigued by new services along these lines like www.you2gov.com, www.govfresh.com, www.govtwit.com, and the like, but I’m also a big proponent of semantic computing – called Web 3.0 by some – and that should lead the worlds of crowdsourcing, prediction markets, and open government data movements to unfold in dramatic, previously unexpected ways. We’re working on cool stuff like that.

At the end of the full interview, I observed that “You can’t watch what’s gone on with social software use in Egypt’s Facebook Revolution, our own 2008 campaign, or Iran’s election protests, without feeling that Patrick Henry and Thomas Jefferson would have been prolific twitterers with awesome blogs.”

In the spirit of empowering the people, instead of lauding one person, I’d like to thank GovFresh for the Hero honor but share the title with those I have worked with in the past few years, and with everyone else around the world engaged in the Gov 2.0 movement – whether they realize that’s what they’re doing or not.

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