The Purple History of Intelink

When I first began talking with DIA CIO Mike Pflueger and Deputy CIO Mark Greer in the fall of 2003 about the work I’d be doing with them inside government, most of the ideas were big ones: let’s re-architect the DoDIIS enterprise, let’s find and deploy revolutionary new analytical software. One of our thoughts was a little one, but for me personally it turned out to be a most valuable project. They let me pull together a panel for the upcoming 2004 DoDIIS Conference called “Geeks and Geezers,” featuring some of the grand old names of intelligence technology. The panel was a success, and in organizing it, I spent quite a bit of time talking to those giants, or should I say listening to them. I learned an enormous amount about “the early days.” This post describes the important work of one of those fellows. 

A-Space Past and Future

This week marks the second anniversary of the first live internal demo of the intelligence community’s A-Space project, groundbreaking for the IC in its goal of collaborative use of social media across agency lines. Somewhere in Maryland, a remarkable government employee and friend named Mike Wertheimer should pause and quietly celebrate the fruition of his early evangelism for it.

I was still a government employee then, but wrote about the effort at the time here on Shepherd’s Pi (“A-Space: Top-secret social networking“). It makes me chuckle to remember back to those days when it was still mostly unheard-of for IC employees to blog openly on the public web about current technology projects. Now you can’t shut ’em up! 🙂

It made sense, I thought, to set down a few notes at the time for several reasons:

Para Bellum Web

Tim O'Reilly, Ray Ozzie

Tim O’Reilly created a bit of a stir last night in the tech world by writing a thoughtful essay entitled “The War for the Web.” He’ll be expanding on his thoughts in his keynote address today at the Web 2.0 Expo in New York. From the essay, here’s the core argument:

“[W]e’ve grown used to a world with one dominant search engine, one dominant online encyclopedia, one dominant online retailer, one dominant auction site, one dominant online classified site, and we’ve been readying ourselves for one dominant social network. But what happens when a company with one of these natural monopolies uses it to gain dominance in other, adjacent areas? I’ve been watching with a mixture of admiration and alarm as Google has taken their dominance in search and used it to take control of other, adjacent data-driven applications.

It could be that everyone will figure out how to play nicely with each other, and we’ll see a continuation of the interoperable web model we’ve enjoyed for the past two decades. But I’m betting that things are going to get ugly. We’re heading into a war for control of the web. And in the end, it’s more than that, it’s a war against the web as an interoperable platform. [emphasis added] Instead, we’re facing the prospect of Facebook as the platform, Apple as the platform, Google as the platform, Amazon as the platform, where big companies slug it out until one is king of the hill.

… P.S. One prediction: Microsoft will emerge as a champion of the open web platform, supporting interoperable web services from many independent players, much as IBM emerged as the leading enterprise backer of Linux.

A Face in the Crowd

GovFresh is a great new web service which aggregates live feeds of official news from U.S. Government Twitter accounts, YouTube channels, RSS feeds, Facebook pages, Flickr photostreams and more, all in one place. It is one of a new class of interactive Government 2.0 services, portals, and tools – many of them just launching in 2009 – which have the potential of revolutionizing the way citizens get and share information about their government.  (I mention several others below.)

At a time when the Iranian people are battling to keep their access open to Twitter, Facebook, and even phone lines in order to mobilize their anti-dictatorial protests, it is heartening that individuals in the United States and many other corners of the world find their governments increasingly willing to share information widely.

Luke Fretwell is GovFresh’s founder, and he’s becoming a welcome new voice in the debates around government technology policy. Luke recently wrote a blog post arguing “Why Gov 2.0 means the U.S. Government must centralize its Web operations.” A heated debate arose in the comments, including my own strenuous disagreement, and yet I became a fast admirer of Luke, his entrepreneurial energy, and the site’s information value.

GovFresh has been running a great series of profile-interviews in its blog section of leading individuals in the “Gov 2.0” movement, and today I was the chosen subject. The article has the unfortunately exaggerated title (in my case): “Gov 2.0 Hero Lewis Shepherd.”  Here’s an excerpt:

What’s the killer app that will make Gov 2.0 the norm instead of the exception?

Can’t tell you because we’re building it in the lab right now, ha! Seriously, the killer app may be something big and powerful, from an enterprise perspective, though I’d put the odds on something less obvious, but more pervasive. Here’s what I mean. I think often about the roots of the original Progressive movement at the dawn of the 20^th Century, and their advocacy of direct-vote referendums, championed by Hiram Johnson and the like. Those give the people a direct say over particular issues, but the downside is that “the people” don’t always exercise informed judgment, and popular opinion can be manipulated and swayed by malevolent interests. So I’m looking to Gov 2.0 capabilities that maintain the representative aspect (the elected official, exercising his or her judgment) while incorporating real-time, structured, unfiltered but managed visualizations of popular opinion and advice. I’m intrigued by new services along these lines like www.you2gov.com, www.govfresh.com, www.govtwit.com, and the like, but I’m also a big proponent of semantic computing – called Web 3.0 by some – and that should lead the worlds of crowdsourcing, prediction markets, and open government data movements to unfold in dramatic, previously unexpected ways. We’re working on cool stuff like that.

At the end of the full interview, I observed that “You can’t watch what’s gone on with social software use in Egypt’s Facebook Revolution, our own 2008 campaign, or Iran’s election protests, without feeling that Patrick Henry and Thomas Jefferson would have been prolific twitterers with awesome blogs.”

In the spirit of empowering the people, instead of lauding one person, I’d like to thank GovFresh for the Hero honor but share the title with those I have worked with in the past few years, and with everyone else around the world engaged in the Gov 2.0 movement – whether they realize that’s what they’re doing or not.

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Way Ahead and Far Behind

Today’s Washington Post has a story on its front page: “Staff Finds White House in the Technological Dark Ages.”

Two years after launching the most technologically savvy presidential campaign in history, Obama officials ran smack into the constraints of the federal bureaucracy yesterday, encountering a jumble of disconnected phone lines, old computer software, and security regulations forbidding outside e-mail accounts.”

“What does that mean in 21st-century terms? No Facebook to communicate with supporters. No outside e-mail log-ins. No instant messaging. Hard adjustments for a staff that helped sweep Obama to power through, among other things, relentless online social networking.”  -Washington Post

Some say that whoever has been responsible for information technology in the White House itself should be fired — but then perhaps the change of Administration just took care of that  🙂 

Overall, this situation is familiar to anyone who has worked in what I call “Big-G  IT” or the information technology of a federal government agency. I’ve argued about its challenges and sub-optimality before: see my previous pieces on “Roadmap for Innovation: From the Center to the Edge,” and more specifically “Puncturing Circles of Bureaucracy.”  In that latter piece back in March of 2008, I wrote about the “the defensive perimeters of overwhelming bureaucratic torpor,” and the frustrating reality within much of Big Government: “Federal employees have an entire complex of bizarrely-incented practices and career motivations, which make progress on technology innovation very difficult, not to mention general business-practice transformation as a whole.”

Here’s the truly frustrating, mind-bending part: it isn’t always true!  Other elements of the White House have cutting-edge, world-class technologies operating day in, day out.

A Semantic-Touch-Flexible-Cloud Future Prototype

One of the more popular posts I wrote in 2008 about Microsoft Research prototypes featured the “Research Desktop” project, bringing together semantic analysis with Web 2.0-style user interfaces. MSR is now supplementing those concepts with more natural interfaces and new display and touch technologies.

Tonight at the Las Vegas 2009 Consumer Electronics Show, Janet Galore of Microsoft’s Strategic Prototyping unit was onstage with Steve Ballmer, showing a conceptual demo of several technologies of the future which could significantly change the way people find, share and use information. Take a look at the video, which shows among other things new touch capabilities, semantic analysis, “Software + Services” integration of device computation with cloud computing, and flexible active displays.

By the way, that last one – flexible displays – was just highlighted by Bob Gourley in his New Year’s “Look Ahead: Some Technology Developments to Expect in 2009.”  I think this video’s example, about six and a half minutes ino the scene, really makes clear the startling promise of new displays.

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Wordy, by Wordle

Lazy Saturday, so a quick & easy retrospective post at a glance.  Here’s a “Wordle” look at my blog content going back over the past week. Click to enlarge.

You can use http://wordle.net to create a word-cloud of any content – a website (by URL) or a bucket of words you paste in. I realize word-clouds are nothing new… but I think they’re way underutilized in HCI.  Fun for political speech analysis; I can just imagine a newspaper front page that consisted of nothing but word-clouds from yesterday’s speeches by President Bush, Senators McCain and Obama, Biden or Palin, cabinet members, foreign officials, Osama’s latest video, and losing sports-team coaches.   “What’d they say?” Well, take a look.

A New Prototype: Research Desktop

Fact: The international conference on Advances in Social Network Analysis and Mining (ASONAM 2009, next July in Athens, Greece) today issued its call for papers on “experimental and theoretical works on social network analysis and mining,” particularly relating to online social Web sites, email logs, phone logs and instant messaging systems “which are widely analyzed using graph theory and machine learning techniques.”  Interested authors are encouraged to submit abstracts of up to 300 words by December 10, 2008; the full papers aren’t due until January 31, 2009.  More info at www.asonam.org.

Analysis: Several Microsoft Research people are preparing papers based on their current research, and I’m considering attending myself (I’ve written before about MSR’s work in analyzing large social networks). There are three Microsoft scientists on the Committee (Dou Shen, Haizheng Zhang, and Rina Panigrahy – check out Rina’s publications on hashing and sketching algorithms).  It should be a top-notch conference, co-hosted by ACM and IEEE.

But that’s way off in the future – what if you want to look at some research stuff right now? Well, I’ve been going through the related “Socio-Digital Systems” work of MSR Cambridge (UK), and they’ve just added more information to their section here of the main MSR site.  That’s some neat stuff, more on the side of the actual social uses of digital data and the effects on our (still-human?) everyday lives.

Follow NASA Innovation on Twitter

Yesterday my group hosted a meeting at Microsoft Reston with the ILO Institute on “Innovation in Large Organizations.”  The ILO Institute always brings together great clients (FedEx, Time Warner, SAIC, IBM, US Postal Service) and yesterday was no exception, with an eclectic group from NIH, DoJ, NASA, RTI, GTSI and others. The discussion about that seeming oxymoron – innovation in large organizations – was fascinating, with lively threads about distinctions between Microsoft and Apple for example, and whether the latter is actually a technology company or a fashion company.  [My opinion: its success comes from its fashion/marketing leadership, not technical advances.]

Twitter Says LHC Fires Up, Earth Stubbornly Refuses to End

Fact: This morning’s press release from CERN: “Geneva, 10 September 2008. The first beam in the Large Hadron Collider at CERN was successfully steered around the full 27 kilometres of the world’s most powerful particle accelerator at 10h28 this morning. This historic event marks a key moment in the transition from over two decades of preparation to a new era of scientific discovery.” (LHC background here.)

Analysis: Early this morning, Twitter alerted me that the Earth was still spinning. Below I explain how.