Mix, Rip, Burn Your Research

You’ve done research; you’ve collected and sifted through mounds of links, papers, articles, notes and raw data. Shouldn’t there be a way to manage all that material that’s as easy and intuitive as, say, iTunes or Zune – helping you manage and share your snippets and research the way you share and enjoy your music?

Pre-release hands-on look at WP7

I try to avoid straight-up promotion for my employer on my blog too often (if you didn’t know, it’s that scrappy West-Coast-based startup Microsoft). I like sharing R&D projects, but for consumer products I leave that stuff to others or third-parties.

But with the Apple iPhone 4 controversy going on, and Google’s Droid platform chugging away, frankly I was surprised to see a long story on übergeek tech blog Engadget today about our Windows Phone 7, with a great video of a hands-on demo:

I’m sharing it because I eagerly await the launch for my own use. The review itself is worth a read – it has in-depth looks at the UI and UX, social-networking aspects, music integration (full-on Zune experience), app marketplace, search, maps, innovative photos, wireless cloud syncing, high-def video, elegant online/offline email innovation, Office integration, Xbox Live, and other facets. Some features are good, some missing, some are awesome. Launch coming this fall…

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A Technical Computing revolution

Last week I enjoyed hosting a visit in Redmond from Chris Kemp, NASA’s new Chief Technology Officer for information technology. Our discussions were with folks from the Windows Azure cloud computing team, the high-performance computing and large-data folks, and our Extreme Computing Group. I smiled when Chris said he was a fan of the book Total Recall: How the E-Memory Revolution Will Change Everything, written by Microsoft’s Gordon Bell and colleague Jim Gemmell. (I wrote about their research projects in an earlier post, Total Recall for Public Servants.)

A Face in the Crowd

GovFresh is a great new web service which aggregates live feeds of official news from U.S. Government Twitter accounts, YouTube channels, RSS feeds, Facebook pages, Flickr photostreams and more, all in one place. It is one of a new class of interactive Government 2.0 services, portals, and tools – many of them just launching in 2009 – which have the potential of revolutionizing the way citizens get and share information about their government.  (I mention several others below.)

At a time when the Iranian people are battling to keep their access open to Twitter, Facebook, and even phone lines in order to mobilize their anti-dictatorial protests, it is heartening that individuals in the United States and many other corners of the world find their governments increasingly willing to share information widely.

Luke Fretwell is GovFresh’s founder, and he’s becoming a welcome new voice in the debates around government technology policy. Luke recently wrote a blog post arguing “Why Gov 2.0 means the U.S. Government must centralize its Web operations.” A heated debate arose in the comments, including my own strenuous disagreement, and yet I became a fast admirer of Luke, his entrepreneurial energy, and the site’s information value.

GovFresh has been running a great series of profile-interviews in its blog section of leading individuals in the “Gov 2.0” movement, and today I was the chosen subject. The article has the unfortunately exaggerated title (in my case): “Gov 2.0 Hero Lewis Shepherd.”  Here’s an excerpt:

What’s the killer app that will make Gov 2.0 the norm instead of the exception?

Can’t tell you because we’re building it in the lab right now, ha! Seriously, the killer app may be something big and powerful, from an enterprise perspective, though I’d put the odds on something less obvious, but more pervasive. Here’s what I mean. I think often about the roots of the original Progressive movement at the dawn of the 20^th Century, and their advocacy of direct-vote referendums, championed by Hiram Johnson and the like. Those give the people a direct say over particular issues, but the downside is that “the people” don’t always exercise informed judgment, and popular opinion can be manipulated and swayed by malevolent interests. So I’m looking to Gov 2.0 capabilities that maintain the representative aspect (the elected official, exercising his or her judgment) while incorporating real-time, structured, unfiltered but managed visualizations of popular opinion and advice. I’m intrigued by new services along these lines like www.you2gov.com, www.govfresh.com, www.govtwit.com, and the like, but I’m also a big proponent of semantic computing – called Web 3.0 by some – and that should lead the worlds of crowdsourcing, prediction markets, and open government data movements to unfold in dramatic, previously unexpected ways. We’re working on cool stuff like that.

At the end of the full interview, I observed that “You can’t watch what’s gone on with social software use in Egypt’s Facebook Revolution, our own 2008 campaign, or Iran’s election protests, without feeling that Patrick Henry and Thomas Jefferson would have been prolific twitterers with awesome blogs.”

In the spirit of empowering the people, instead of lauding one person, I’d like to thank GovFresh for the Hero honor but share the title with those I have worked with in the past few years, and with everyone else around the world engaged in the Gov 2.0 movement – whether they realize that’s what they’re doing or not.

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Social Media goes hyper local for emergencies

For the past year, whenever my group has had government visitors to Microsoft labs in Redmond to see advanced technologies, we’ve considered whether or not to show them a demo of a particular “secret project” being developed, now called Microsoft Vine.

If the group was with local or state government, or related to homeland security, or emergency responders and the like, the answer was easier, because that’s the sweet spot it’s designed for.

But I was always tempted to show it even to my federal government friends – and anyone else – just because it’s so impressive!

Stretching collaboration with Embodied Social Proxies

My wife and I are spending Christmas this year at home in Montross, and I’m sad that we’re not visiting with family in North Carolina or California.  But I’ve been looking at some new Microsoft research efforts on how to keep in touch with people in more natural ways, particularly valuable for teams working across geographic distances, which is how our Microsoft Institute works.

The question of how distributed teams can work collaboratively is only going to get more challenging, with out-sourcing and crowd-sourcing. Last week the Institute had a great visitor to our Reston digs: Tony Hey, Microsoft’s Corporate Vice President of External Research.  Tony’s bio on Wikipedia mentions his thirty years as a leading European academic (particle physics was his game), along with the excellent books he’s authored: Einstein’s Mirror, and Feynman and Computation.

When Intelligence Officers Get Social…

Today (and on-and-off this week) I’m attending the Intelligence Community’s “Enterprise 2.0: WIRE and ICES Conference,” up at the Kossiakoff Center at JHU/APL in Maryland, with its focus this year on social software and social networking – not the same thing, of course.

Acronym explanation, with some new ones tossed in:

WIRE = CIA’s World Intelligence Review, a very nifty Web 2.0-style classified news site now available on JWICS and SIPRNET.

ICES = Intelligence Community’s Enterprise Services group. 

And of course, JHU/APL = Johns Hopkins University’s Applied Physics Lab.

Microsoft Sphere, Apple Tablet

Fact: Today is the first public showing of “Sphere,” Microsoft’s newest multi-touch innovation: “After months of rumors, Microsoft researchers are taking the wraps off a prototype that uses an internal projection and vision system to bring a spherical computer display to life. People can touch the surface with multiple fingers and hands to manipulate photos, play games, spin a virtual globe, or watch 360-degree videos.”

Analysis:  The video tells the story, particularly when you keep in mind that Sphere (and its earlier cousin Surface) represent a new multi-touch, multi-interface platform for human use of computing power.  A year ago Surface was still just emerging from the research lab, and now a year later it’s been introduced into AT&T retail stores and is on its way to many other commercial and public environments.  Sphere will be used in similarly unpredictable ways, adopted by third-party developers as an innovative canvas on which they can project cool new uses.

Is It Even Possible to Connect the Dots?

FACT: Among the inspired ideas of polymath Danny Hillis (pioneer of parallel computing) was establishing the Long Now Foundation, whose projects include the millennial Long-Now Clock (“the world’s slowest computer”) and the notion of “Long Bets.”  A Long Bet is an “accountable prediction,” meaning one that has a specified end-date and a testable, wagerable, proposition.  One of the early Long Bets posted wagers $2,000 that “By 2020, no one will have won a Nobel Prize for work on superstring theory, membrane theory, or some other unified theory describing all the forces of nature.”  That particular bet is one of many signs of scientific skepticism about string theory.

ANALYSIS: Even without the ease of hyperlinks, old-fashioned newspapers foster serendipitous connections between articles, particularly if you’re reading a Sunday morning paper with lots of sections. Sunday the Washington Post did me a service by placing in different sections a couple of articles which I connected, about intelligence “failures” and about stock-market prediction, leading me to some web-surfing about the questionable validity of string theory and some related observations about the difficulty of predicting human behavior.

In the Outlook section, the Post has an opinionated and thought-provoking op-ed piece by Mark Lowenthal, one of the most “intelligent” individuals in the recent history of the U.S. intelligence community (after all, he was the 1988 Jeopardy grand champion, as well as a former assistant director of CIA).

Update on Facebook-in-Egypt

FACT: According to a Sunday Washington Post front-page story today recounting the events leading up to May 4, a “day of strike” called for by social-networkers as a protest against government policies, “By late afternoon, of the 74,000 people who had registered on the Facebook protest page, only 15 – three men and 12 women – were still eager to gather for a protest.”  [Note: the Facebook page had only been launched in late March.]

ANALYSIS: Last week I wrote about media coverage of Egypt’s Facebook affair, and noted that the Post and others had only covered it on media blogs, not in the actual newspaper.

This morning I picked up my Sunday-morning Post and saw the story, “Fledgling Rebellion on Facebook Is Struck Down by Force in Egypt,” right on the front page, which means that across Washington this morning, and other capital cities through clipping services, many in the foreign policy elite and punditocracy may be reading for the first time about the Web 2.0 facet of these events. 

Reporter Ellen Knickmeyer also posted today a related online “Field Notes” column about the challenges of covering the Facebook activists.