Social Media goes hyper local for emergencies

For the past year, whenever my group has had government visitors to Microsoft labs in Redmond to see advanced technologies, we’ve considered whether or not to show them a demo of a particular “secret project” being developed, now called Microsoft Vine.

vineIf the group was with local or state government, or related to homeland security, or emergency responders and the like, the answer was easier, because that’s the sweet spot it’s designed for.

But I was always tempted to show it even to my federal government friends – and anyone else – just because it’s so impressive!

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Way Ahead and Far Behind

Today’s Washington Post has a story on its front page: “Staff Finds White House in the Technological Dark Ages.”

Two years after launching the most technologically savvy presidential campaign in history, Obama officials ran smack into the constraints of the federal bureaucracy yesterday, encountering a jumble of disconnected phone lines, old computer software, and security regulations forbidding outside e-mail accounts.”

“What does that mean in 21st-century terms? No Facebook to communicate with supporters. No outside e-mail log-ins. No instant messaging. Hard adjustments for a staff that helped sweep Obama to power through, among other things, relentless online social networking.”  -Washington Post

Some say that whoever has been responsible for information technology in the White House itself should be fired — but then perhaps the change of Administration just took care of that  :-) 

Overall, this situation is familiar to anyone who has worked in what I call “Big-G  IT” or the information technology of a federal government agency. I’ve argued about its challenges and sub-optimality before: see my previous pieces on “Roadmap for Innovation: From the Center to the Edge,” and more specifically “Puncturing Circles of Bureaucracy.”  In that latter piece back in March of 2008, I wrote about the “the defensive perimeters of overwhelming bureaucratic torpor,” and the frustrating reality within much of Big Government: “Federal employees have an entire complex of bizarrely-incented practices and career motivations, which make progress on technology innovation very difficult, not to mention general business-practice transformation as a whole.”

Here’s the truly frustrating, mind-bending part: it isn’t always true!  Other elements of the White House have cutting-edge, world-class technologies operating day in, day out.

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Several new Microsoft advanced technologies

Fact: As reported in TechCrunch and other sites today, “Microsoft’s Live Labs has just released Thumbtack, a web clipping service that allows users to compile links, media, and text snippets into online storage bins for future reference. Users can also share their Thumbtack collections with their peers, allowing them to collaborate by adding new clips and notations… The service works fine on IE7 and Firefox, and isn’t OS dependent. Each of these clippings can be sorted into folders called ‘Collections’, which can be published to the web via RSS, embedded in blogs, opened to friends for collaboration, or kept private for safe keeping.”  [There’s also a good Ars Technica review of Thumbtack here.]

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A New Prototype: Research Desktop

Fact: The international conference on Advances in Social Network Analysis and Mining (ASONAM 2009, next July in Athens, Greece) today issued its call for papers on “experimental and theoretical works on social network analysis and mining,” particularly relating to online social Web sites, email logs, phone logs and instant messaging systems “which are widely analyzed using graph theory and machine learning techniques.”  Interested authors are encouraged to submit abstracts of up to 300 words by December 10, 2008; the full papers aren’t due until January 31, 2009.  More info at www.asonam.org.

Analysis: Several Microsoft Research people are preparing papers based on their current research, and I’m considering attending myself (I’ve written before about MSR’s work in analyzing large social networks). There are three Microsoft scientists on the Committee (Dou Shen, Haizheng Zhang, and Rina Panigrahy – check out Rina’s publications on hashing and sketching algorithms).  It should be a top-notch conference, co-hosted by ACM and IEEE.

But that’s way off in the future – what if you want to look at some research stuff right now? Well, I’ve been going through the related “Socio-Digital Systems” work of MSR Cambridge (UK), and they’ve just added more information to their section here of the main MSR site.  That’s some neat stuff, more on the side of the actual social uses of digital data and the effects on our (still-human?) everyday lives.

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When Intelligence Officers Get Social…

Today (and on-and-off this week) I’m attending the Intelligence Community’s “Enterprise 2.0: WIRE and ICES Conference,” up at the Kossiakoff Center at JHU/APL in Maryland, with its focus this year on social software and social networking – not the same thing, of course.

Acronym explanation, with some new ones tossed in:

  • WIRE = CIA’s World Intelligence Review, a very nifty Web 2.0-style classified news site now available on JWICS and SIPRNET.
  • ICES = Intelligence Community’s Enterprise Services group. 
  • And of course, JHU/APL = Johns Hopkins University’s Applied Physics Lab.

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Institute for Advanced Technology in Governments

Channel 10 podcast

Channel 10 podcast

I’m a big fan of the cool site Channel 10 and its podcasts and blogs (“a place for enthusiasts with a passion for technology. Through a world-wide network of contributors, Channel 10 covers the latest news in music, mobility, photography, videography, gaming, and new PC hardware and software”).

So I was chuffed when the ubiquitous Jon Udell interviewed me a week ago for Channel 10 (“Lewis Shepherd discusses the Institute for Advanced Technology in Governments“).

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Click on My Head and You’re Classified 2.0

Fact: According to the latest McKinsey Global Survey report, “Building the Web 2.0 Enterprise,” many companies find themselves actually changing organizationally, both internally and externally, as a result of adopting Web 2.0 tools and practices. 

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