Intelligence Technology, Waiting for Superman

…or Superwoman.

Amid the continuing controversies sparked by Edward Snowden’s whistleblowing defection revelations, and their burgeoning effects on American technology companies and the tech industry worldwide, the afflicted U.S. intelligence community has quietly released a job advertisement for a premier position: the DNI’s National Intelligence Officer for Technology.

You can view  the job posting at the USAJOBS site (I first noticed it on ODNI’s anodyne Twitter feed @ODNI_NIC), and naturally I encourage any interested and qualified individuals to apply. Keep reading after this “editorial-comment-via-photo”:

How you’ll often feel if you take this job…

Whether you find the NSA revelations to be infuriating or unsurprising (or even heartening), most will acknowledge that it is in the nation’s interest to have a smart, au courant technologist advising the IC’s leadership on trends and directions in the world of evolving technical capabilities.

In the interest of wider exposure I excerpt below some of the notable elements in the job-posting and description…. and I add a particular observation at the bottom.

Job Title: National Intelligence Officer for Technology – 28259

Agency: Office of the Director of National Intelligence

Job Announcement Number: 28259

Salary Range: $118,932.00  to  $170,000.00

Major Duties and Responsibilities:

Oversees and integrates all aspects of the IC’s collection and analytic efforts, as well as the mid- and long-term strategic analysis on technology.

Serves as the single focal point within the ODNI for all activities related to technology and serves as the DNI’s personal representative on this issue.

Maintains senior-level contacts within the intelligence, policymaking, and defense communities to ensure that the full range of informational needs related to emerging technologies are met on a daily basis, while setting strategic guidance to enhance the quality of IC collection and analysis over the long term.

Direct and oversee national intelligence related to technology areas of responsibility; set collection, analysis, and intelligence operations priorities on behalf of the ODNI, in consonance with the National Intelligence Priorities Framework and direction from the National Security Staff.

In concert with the National Intelligence Managers/NIOs for Science and Technology and Economic Issues, determine the state of collection, analysis, or intelligence operations resource gaps; develop and publish an UIS which identifies and formulates strategies to mitigate gaps; advise the Integration Management Council and Integration Management Board of the gaps, mitigation strategies, progress against the strategies, and assessment of the effectiveness of both the strategies and the closing of the intelligence gaps.

Direct and oversee Community-wide mid- and long-term strategic analysis on technology. Serve as subject matter expert and support the DNI’s role as the principal intelligence adviser to the President.

Oversee IC-wide production and coordination of NIEs and other community papers (National Intelligence Council (NIC) Assessments, NIC Memorandums, and Sense of the Community Memorandums) concerning technology.

Liaise and collaborate with senior policymakers in order to articulate substantive intelligence priorities to guide national-level intelligence collection and analysis. Regularly author personal assessments of critical emerging technologies for the President, DNI, and other senior policymakers.

Develop and sustain a professional network with outside experts and IC analysts, analytic managers, and collection managers to ensure timely and appropriate intelligence support to policy customers.

Brief senior IC members, policymakers, military decisionmakers, and other major stakeholders.

Review and preside over the research and production plans on technology by the Community’s analytic components; identify redundancies and gaps, direct strategies to address gaps, and advise the DNI on gaps and shortfalls in analytic capabilities across the IC.

Determine the state of collection on technology, identify gaps, and support integrated Community-wide strategies to mitigate any gaps.

Administer National Intelligence Officer-Technology resource allocations, budget processes and activities, to include the establishment of controls to ensure equities remain within budget.

Lead, manage, and direct a professional level staff, evaluate performance, collaborate on goal setting, and provide feedback and guidance regarding personal and professional development opportunities.

Establish and manage liaison relationships with academia, the business community, and other non-government subject matter experts to ensure the IC has a comprehensive understanding of technology and its intersection with global military, security, economic, financial, and/or energy issues.

…

Technical Qualifications:

Recognized expertise in major technology trends and knowledge of analytic and collection issues sufficient to lead the IC.

Superior capability to direct interagency, interdisciplinary IC teams against a range of functional and/or regional analytical issues.

Superior interpersonal, organizational, and management skills to conceptualize and effectively lead complex analytic projects with limited supervision.

Superior ability to work with and fairly represent the IC when analytic views differ among agencies.

Superior communication skills, including ability to exert influence with senior leadership and communicate effectively with people at all staff levels, both internal and external to the organization, to give oral presentations and to otherwise represent the NIC in interagency meetings.

Expert leadership and managerial capabilities, including the ability to effectively direct taskings, assess and manage performance, and support personal and professional development of all levels of personnel.

Superior critical thinking skills and the ability to prepare finished intelligence assessments and other written products with an emphasis on clear organization, concise, and logical presentation.

Executive Core Qualifications (ECQs):

Leading People: This core qualification involves the ability to lead people toward meeting the organization’s vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Competencies: Conflict Management, Leveraging Diversity, Developing Others, and Team Building

Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Competencies: Creativity and Innovation, External Awareness, Flexibility, Resilience, Strategic Thinking, and Vision.

…

HOW YOU WILL BE EVALUATED:

You will be evaluated based upon the responses you provide to each required Technical Qualifications (TQ’s) and Executive Core Qualifications (ECQ’s). When describing your Technical Qualifications (TQ’s) and Executive Core Qualifications (ECQ’s), please be sure to give examples and explain how often you used these skills, the complexity of the knowledge you possessed, the level of the people you interacted with, the sensitivity of the issues you handled, etc. Your responses should describe the experience; education; and accomplishments which have provided you with the skills and knowledge required for this position. Current IC senior officers are not required to submit ECQs, but must address the TQs.

Only one note on the entire description, and it’s about that last line: “Current IC senior officers are not required to submit Executive Core Qualifications, but must address the Technical Qualifications.”  This is perhaps the most important element in the entire description; it is assumed that “current IC senior officers” know how to lead bureaucratically, how to manage a staff – but in my experience it cannot be assumed that they are necessarily current on actual trends and advances in the larger world of technology. In fact, some might say the presumption would be against that currency. Yet they must be, for a variety of reasons never more salient than in today’s chaotically-evolving world.

Good luck to applicants.

[note: my title is of course a nod to the impressive education-reform documentary “Waiting for Superman“]

 

Simon Moves On

Jim Simon at the Library of Alexandria, Egypt

One indulgent use of a personal blog is to drop a nod in the direction of a salutary individual, and I’d like to do so for my departing boss, Jim Simon.

Jim has been the founding Director of the Microsoft Institute since 2004, when Bill Gates and Craig Mundie personally decided to establish a small outfit to use the benefits of Microsoft’s advanced research and development activities against intractable problems for the global public sector. They had been talking with Jim for several years, back when he was a senior executive at the Central Intelligence Agency and after, to understand how to improve government’s adoption of modern technologies.

To fix intelligence analysis you have to decide what’s broken

“More and more, Xmas Day failure looks to be wheat v. chaff issue, not info sharing issue.” – Marc Ambinder, politics editor for The Atlantic, on Twitter last night.

Marc Ambinder, a casual friend and solid reporter, has boiled down two likely avenues of intelligence “failure” relevant to the case of Umar Farouk Abdulmutallab and his attempted Christmas Day bombing on Northwest Airlines Flight 253.  In his telling, they’re apparently binary – one is true, not the other, at least for this case.

The two areas were originally signalled by President Obama in his remarks on Tuesday, when he discussed the preliminary findings of “a review of our terrorist watch list system …  so we can find out what went wrong, fix it and prevent future attacks.” 

Let’s examine these two areas of failure briefly – and what can and should be done to address them.

The Purple History of Intelink

When I first began talking with DIA CIO Mike Pflueger and Deputy CIO Mark Greer in the fall of 2003 about the work I’d be doing with them inside government, most of the ideas were big ones: let’s re-architect the DoDIIS enterprise, let’s find and deploy revolutionary new analytical software. One of our thoughts was a little one, but for me personally it turned out to be a most valuable project. They let me pull together a panel for the upcoming 2004 DoDIIS Conference called “Geeks and Geezers,” featuring some of the grand old names of intelligence technology. The panel was a success, and in organizing it, I spent quite a bit of time talking to those giants, or should I say listening to them. I learned an enormous amount about “the early days.” This post describes the important work of one of those fellows. 

Undercover Grrl Band Techno Rave

Friday I had an interesting meeting with Dawn Meyerriecks, who has just begun her new role as the Deputy Director of National Intelligence for Acquisition and Technology. (Read the DNI’s statement on her appointment here in pdf, her bio here, and some reaction – all positive – here and here.)

Never mind what we actually were talking about, she asked me in so it isn’t appropriate to write about that. But to be honest I spent my drive home thinking about the atmospherics and significance of her holding that post in any case.  In a companion post later (“The Purple History of Intelink“) I’ll comment on the significance of her prior background in the Defense Department.

But more striking, right off the bat, is the fact that DNI Dennis Blair has an impressive number of women in high-ranking senior leadership positions. And it’s not just the number, but the particular positions they hold that I like: Dawn Meyerriecks is DDNI/A&T, Priscilla Guthrie is Assistant DNI and Chief Information Officer, Marilyn Vacca is Assistant DNI and Chief Financial Officer. Lisa Porter leads the Intelligence Advanced Research Projects Agency IARPA (I’ve written about her before).

A-Space Past and Future

This week marks the second anniversary of the first live internal demo of the intelligence community’s A-Space project, groundbreaking for the IC in its goal of collaborative use of social media across agency lines. Somewhere in Maryland, a remarkable government employee and friend named Mike Wertheimer should pause and quietly celebrate the fruition of his early evangelism for it.

I was still a government employee then, but wrote about the effort at the time here on Shepherd’s Pi (“A-Space: Top-secret social networking“). It makes me chuckle to remember back to those days when it was still mostly unheard-of for IC employees to blog openly on the public web about current technology projects. Now you can’t shut ’em up! 🙂

It made sense, I thought, to set down a few notes at the time for several reasons:

Obama Team Infighting on Intelligence

The easiest prediction in Washington is this one: “bureaucratic turf war.” The Obama Administration isn’t immune. Several months ago when the president-elect announced his names for DNI and CIA director, I put forth this idea:  “Swap Blair and Panetta: A Modest Proposal.”  In it I wondered, between the two of them, “Who gets the top bunk?”

Well, they still haven’t figured that out yet. 

The Spy Chief and Bohemian Rhapsody

Very often, complaints about the stasis of the reform-resistant Intelligence Community recount the same old complaints, about how little the bureaucratic and stovepiped mentality has changed inside its oh-so-thick walls.

Yet I find some encouraging signs, and this week featured another one: the ceremony for this year’s winning entries in the IC’s “Galileo Awards” program, designed to reward innovative ideas and proposals for new thinking and positive change. More than 50 entries came from 14 separate agencies across the community, and this week marked the public crowning (at least, publicly to an intell audience) of the three winning papers.

Just in case you weren't sure - that's DNI Blair on the left, I believe, Freddie Mercury on right

And oh, how far we’ve come from the days of DNI Mike McConnell, not to say gray-faced shadowy DCI’s like Dulles and Colby, when we see a DNI rock the stage as Dennis Blair did in Wednesday’s ceremony.

Rock the stage? Well, I take it as a real sign of progressive change in the IC that we now have a Director of National Intelligence who can easily and with familiarity quote from an iconic rock song of the 1970s to make his point:

Everyone knows something about Galileo – if nothing else, as a lyric in the Queen song, “Bohemian Rhapsody.” You head-bangers in the audience, if you know what I’m talking about, bob your heads up and down.

For the rest of you who are a little less contemporary, Galileo was the Renaissance scientist who proved empirically that the Sun – not the Earth – was the center of the known universe.  It’s too bad he’s still not around in some modern version to prove Washington is not the center of the universe.

Blair did have a more serious point to make: “We have to work to create an integrated global enterprise that can anticipate and respond to rapidly changing threats. Innovation has never been more important. And keeping the Intelligence Community on the cutting edge of innovation is a critical priority for all of us.”

Unfortunately for those of you without security clearances, the submissions – the “innovative ideas” on how to improve intelligence collection, analysis, and operations – are often classified. So you won’t be able to read them in the open.  Nor should you 🙂

But it is at least worth mentioning, as Blair did, that for the first time in the often CIA-dominated awards, a paper submitted by two FBI officers (often considered the red-haired stepchildren of the IC) received honorable mentions. As Freddie Mercury – oh, sorry, as Denny Blair said: ” That’s an important trend toward participation and collaborative thinking, from all corners of our Intelligence Community.”

My congratulations to the winners – and a tip of the hat to all those who submitted.

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DNI Flags at Half-Mast

Only the second-ever Director of National Intelligence, Mike McConnell, resigned today effective immediately. As the Associated Press reported this afternoon in the wake of the announcement, “Lt. Gen. Ronald L. Burgess, Jr. is temporarily serving as acting national intelligence director… McConnell’s letter did not explain why he resigned before the Senate’s confirmation of his replacement. President Barack Obama has nominated retired Adm. Dennis Blair to be the next national intelligence director.” 

Analysis:  Given the impending Senate hearings on Denny Blair’s confirmation and the expected smooth sailing, most people I know were mildly surprised that McConnell jumped ship today, rather than waiting for a formal turnover to a confirmed Blair. McConnell has had a solid, successful track record of leading the IC in an era of long-needed reform, while contributing to a track record in his tenure of zero terrorist attacks on American soil.

But then my inbox pinged with another notice from the Office of the DNI: release of “The 500-Day-Plan Update at Day 400” (download the PDF version here).  It contained a graphic depiction of the troubling challenges remaining – actually using graphic “red flags” to mark areas at risk.  More on the flags below.

Those who work in and with the intelligence community have been intimately familiar with the DNI’s 500-Day Plan.  When it was first drafted I was still in government and had my tiny slice of input into its composition through the interagency review process. Its release was hailed by some (“ODNI Earns Kudos for 500-Day Plan,” in Federal Computer Week) and greeted with a yawn in some sectors of the community itself. “Another reform plan? I’ll make room on the shelf.”

Swap Panetta and Blair: A Modest Proposal

First, a quick story from when I was working in government.

Not long after the initial establishment of a “Director of National Intelligence,” the DNI CIO held an inaugural “DNI Information Sharing Conference” in Denver in the summer of 2006. I was asked to sit on a panel about “Innovation across the Intelligence Community,” representing the Defense Intelligence Agency and sharing the stage with two counterparts, from the CIA and NSA.  Our panel chair was Mr. CJ Chapla, then the Chief Technology Officer (CTO) of the old Intelink Management Office, redubbed “Intelligence Community Enterprise Services,” an office now under the Office of the DNI (ODNI). CJ asked the three of us to describe briefly the goals and projects we were each working on, and in seriatim that’s what we did for 90 minutes or so.

When it was time for questions, the very first audience-member asked: “It seems that each of you are independently working on, and paying for, very similar kinds of technology projects. It would make sense to combine or rationalize the work, so why are you continuing to do it independently?”