Webcast interview from the Government 2.0 Summit

I’ve been attending the Government 2.0 Summit in Washington this week, along with a lot of friends and colleagues from various spots in Silicon Valley, the international tech world, and federal, state, or local government agencies. If you want to follow along on Twitter, there’s a great number of attendees posting real-time notes and comments throughout the sessions.

Over the past couple of months I’ve participated with many colleagues planning the kick-off Gov 2.0 Expo Showcase, which highlighted fantastic new-technology projects from government agencies across the country. One of the great projects showcased is www.NeighborsforNeighbors.org, a collaborative website of rich services run by Joseph Porcelli (on Twitter he’s @josephporcelli). Among the other services on the site is a webcast series of great interviewst all levels, from across the country. , and this afternoon I sat down for a chat.

You can watch it below, on their site, or over on the archived kyte.tv site  – lots of laughs as we talk about my varied experiences in government, and why Microsoft is focusing intently on enabling enterprise Government 2.0 capabilities.  Fun stuff!

[kyte.tv appKey=MarbachViewerEmbedded&uri=channels/202174/553690&tbid=k_168&p=p/s&height=436&width=416]

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Fighting Social Ills with Social Media

This week I’m traveling in Mexico as part of a unique State Department delegation, bringing American social-media professionals together with Mexican public and private efforts working on building civic society. In particular, the trip is focused on bolstering civic participation efforts aimed at countering the enormous spike in narco-violence in Mexico, including the state of Chihuahua, whose capital Ciudad Juarez we visited on Monday and Tuesday.  I’m joined on the trip by colleagues from Facebook, Google, AT&T, MIT Media Lab, and several other leading social-media professionals. Continue reading

Social Media goes hyper local for emergencies

For the past year, whenever my group has had government visitors to Microsoft labs in Redmond to see advanced technologies, we’ve considered whether or not to show them a demo of a particular “secret project” being developed, now called Microsoft Vine.

vineIf the group was with local or state government, or related to homeland security, or emergency responders and the like, the answer was easier, because that’s the sweet spot it’s designed for.

But I was always tempted to show it even to my federal government friends – and anyone else – just because it’s so impressive!

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Intriguing Politics – Social Media Discussion

FACT:  The second International Conference on Weblogs and Social Media (ICWSM) wrapped up yesterday in Seattle. It was organized again by the Association for the Advancement of Artificial Intelligence (or AAAI), with co-sponsorship by Microsoft, Google, and several universities and Web 2.0 companies. The papers are already being posted online here, which is great as there were some very interesting topics explored. 

ANALYSIS:   One really thought-provoking theme was proposed by Matthew Hurst, a scientist at Microsoft’s Live Labs (and co-creator of BlogPulse), who was a participant on the “Politics and Social Media” panel.  He’s summarized his points on his own blog, but it’s definitely worth pointing out the key distinction he posed:

Firstly, politics is about scaling social organization. A premier can’t talk to every citizen, so s/he has lieutenant’s. They have their own underlings, and so on in a typical hierarchical/departmental structure. Social media, however, is all about individuals – we read entries in weblogs, etc. So, if a politician wants to connect via social media, isn’t there some sort of fundamental mismatch? Obama may have 20, 000 followers on Twitter, but how many comments has he left on blog posts?

Secondly, there is the issue of social media amplifying the polarization (or homophily) found in any topical community. Thus, individuals look around at their neighbours in the social graph and see much of what they themselves are made of.

This bottom-down, top-up dichotomy has been discussed more generally about social media and social networks (often drawing a sharp distinction between “old-media” and “new-media,” or more colloquially if imprecisely as between “the media” and “the web.”)

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