MS Office Wired, OpenOffice Tired, Google Docs Expired?

Fact: “Google Docs Struggles to Gain Foothold.” “Google Docs Use: Just a Blip.” “Study: Office Fights Off Google Docs Threat.” “OpenOffice Five Times More Popular than Google Docs.”  These are news articles covering the release of a new ClickStream study of typical use of “productivity software” like the Microsoft Office suite (Word, Excel), Google Docs, Google Spreadsheets, OpenOffice, etc. The study “among adult U.S. internet users showed that use of free productivity applications such as Google Docs and OpenOffice remains low, while Microsoft Office is in use by over 50% of adult U.S. internet users and shows no signs of declining popularity.”

Analysis: Well, yesterday I gave Google some nice words because of our joint work with DoD on improving military health IT. So I’m itching to tweak the Big G now, and we have some numbers to examine.  And I wasn’t cherry-picking the titles above either, they were the “most relevant” results on a Google News query this morning for <“Google Docs” OpenOffice Microsoft>.

Stop being so touchy

Remember Tom Cruise’s virtual 3D in Minority Report? Wouldn’t it be cool if, instead of an iPhone-like touch screen, we could manipulate data and 3D images on screens by simply moving our hands – interacting virtually without touching a keyboard or screen?

If Google Executives were Presidential Candidates…

Sometimes tech executives skate away with hubris (look up Larry Ellison), but more often they run the risk of their words coming back to haunt them. 

Just a little example this week – what a difference a day makes, from Tuesday to Wednesday. I’m sympathetic to politicians and executives who put their words on the line in public, opening themselves to the hazard of after-the-fact Monday morning quarterbacks.   But this is an interesting case with lessons for cloud computing…

Dateline: Tuesday August 5

Dave Girouard, president of Google’s Enterprise unit, was energetically promoting Google Apps at the Pacific Crest Technology Leadership Forum, quoted by TechCrunch and PC Retail Mag:

Opening Doors to Interoperability

I had to write a freshman term paper on Immanuel Kant, and chose as a topic his role in sparking the German Enlightenment, from which I at least learned the word Aufklarung … which surprisingly doesn’t come up much in normal conversation, even when I’m in Germany. But I’ve been thinking about that movement and its ramifications quite a bit, because of the ongoing technology enlightenment driven by “open-source” approaches.

When I announced I was joining Microsoft, several of my friends in the open-source-software “movement” raised their eyebrows and ribbed me for joining the dark side… although the brighter ones also pointed out several important trends and markers through 2006 and 2007, changes in Microsoft behavior and approach which appeared to signal that the company was tacking in a much more open direction. Ray Ozzie’s joining of the company, and his announced projects, were taken as significant, along with several software launches (both in the Live world and elsewhere) with fundamentally open foundations.

Today the company is making public what Steve Ballmer and Ray Ozzie are calling “important changes to our technology and business practices that will enhance the interoperability of our products and expand the technical information we share with developers, partners, customers, and competitors.” All to the good, including more comprehensive information about the new “Interoperability by Design” approach.

Patents, Microsoft, and the Future

Fact: According to the latest annual report on patents released this month, the number of patents awarded in 2007 by the U.S. Patent and Trademark Office was down a full 9.5 percent from 2006’s all-time high. In addition, some 80 percent of the companies on the list of top recipients (including IBM, repeating for its 14th straight year at the top of the list) received fewer patents than they had the year before.  Only one American company in the top 25 earned more patents in 2007 than it had the year before: Microsoft.

Analysis:  One of my minor hobbies is reading patents, for example in the field of information retrieval, and I got the bug as an undergrad from my idol Thomas Jefferson, founder of both my alma mater and the U.S. Patent Office and the first patent examiner himself.  Patents are a great indicator of the future – the future of an idea, a technology, a company, a nation.  I enjoyed a great visit to IBM’s Thomas J. Watson Research Center last year, and was enthralled by one design element in the hallways: the wallpaper in the tech demo area was actually small-type listings, floor to ceiling, of the previous year’s patents.  Amazing!  And plenty of fun to read. But in 2007 IBM Corp. received 3,148 patents, down more than 500 grants from the previous year. By contrast, as Network World reported “Microsoft charged into the top 10 with 1,637 patents [and] ranked No. 6 on the annual list after failing to crack the top 10 the previous two years,” with an increase of nearly 12 percent in its patents from the year before.