Increasing Jointness and Reducing Duplication in DoD Intelligence

Today I’m publishing an important guest-essay, with a brief introduction.  Last month the Wall Street Journal published a 12-part online series about college graduates and their paths to success, featuring surveys and input from job recruiters. One thing caught my eye, at least when blogged by an acquaintance, Prof. Kristan Wheaton of the Mercyhurst College Institute Of Intelligence Studies. The WSJ’s study included a look at recent graduates’ job satisfaction in their new careers, and as Prof. Wheaton strikingly put it in his own blogpost:

“Intelligence Analysts are Insanely Happy.” 

I’m pretty sure that’s not really true by and large; Prof. Wheaton seems slightly dubious as well. Many readers of this blog are intelligence analysts themselves, so I’d love to hear from you (in comments or email) about your degree of giddyness….

We all know that the intelligence-analysis field as currently practiced in U.S. agencies bears many burdens weighing heavily on job satisfaction, and unfortunately weighing on successful performance.  Our youngest and our most experienced intelligence analysts have been battling those burdens. 

One analyst has now put constructive thoughts on paper, most immediately in response to a call by Defense Secretary Bob Gates asking DoD military and civilian employees to submit their ideas to save money, avoid cost, reduce cycle time and increase the agility of the department (see more about the challenge here).  

To fix intelligence analysis you have to decide what’s broken

“More and more, Xmas Day failure looks to be wheat v. chaff issue, not info sharing issue.” – Marc Ambinder, politics editor for The Atlantic, on Twitter last night.

Marc Ambinder, a casual friend and solid reporter, has boiled down two likely avenues of intelligence “failure” relevant to the case of Umar Farouk Abdulmutallab and his attempted Christmas Day bombing on Northwest Airlines Flight 253.  In his telling, they’re apparently binary – one is true, not the other, at least for this case.

The two areas were originally signalled by President Obama in his remarks on Tuesday, when he discussed the preliminary findings of “a review of our terrorist watch list system …  so we can find out what went wrong, fix it and prevent future attacks.” 

Let’s examine these two areas of failure briefly – and what can and should be done to address them.

Departure of the Pentagon CISO

I’ve had the good fortune to work with talented folks in my (short) time in Washington, since moving back East in 2002, particularly in the Intelligence Community and Department of Defense.  And one such fellow at DoD has been Bob Lentz, the outgoing deputy assistant secretary of Defense for information and identity assurance – the Chief Information Assurance Officer and equivalent to a private-sector CISO.

I gave an interview this afternoon to Federal News Radio (AM 1500 in the DC area, worldwide at www.FederalNewsRadio.com), on Bob’s tenure, and what will come next for DoD in the wake of his departure. You can read the news story about the interview here, or listen to the entire 15-minute interview as an mp3:

Shepherd interview on Federal News Radio, 10/13/2009

The Cyber Trough of Disillusionment

I’ll call the moment: the cyber security field is now past its giddy buzzword peak.

Gartner is well known for preparing “hype cycle” analysis of technology sectors, as in their recent publication of the 2009 “Hype Cycle for Social Software.” That report got a lot of attention on Twitter and in blogs, naturally; social medians are nothing if not self-reflective regarding their community. I thought an interesting take was by an IBM developer, who compared the 2008 version against the new one, measuring the changes in predicted “time to maturity” for individual technologies, and thereby coming up with something like a measure of acceleration. By that measure, individual blogging and social search made the most rapid gains.

But I notice something missing on the full list of 79 Gartner hype cycle reports: there’s not one about “cyber security.”

Obama Team Infighting on Intelligence

The easiest prediction in Washington is this one: “bureaucratic turf war.” The Obama Administration isn’t immune. Several months ago when the president-elect announced his names for DNI and CIA director, I put forth this idea:  ”Swap Blair and Panetta: A Modest Proposal.”  In it I wondered, between the two of them, “Who gets the top bunk?”

Well, they still haven’t figured that out yet. 

A few words about a few great Pentagon leaders

I was thinking about the Pentagon over the long weekend – appropos, given the Memorial Day celebration. But my thoughts were also sparked by viewing a 9/11 documentary, reviving all the memories of that dark day’s attacks on New York and Washington - which ultimately led to my joining the ranks of defense intelligence for a while.

DNI Flags at Half-Mast

Only the second-ever Director of National Intelligence, Mike McConnell, resigned today effective immediately. As the Associated Press reported this afternoon in the wake of the announcement, “Lt. Gen. Ronald L. Burgess, Jr. is temporarily serving as acting national intelligence director… McConnell’s letter did not explain why he resigned before the Senate’s confirmation of his replacement. President Barack Obama has nominated retired Adm. Dennis Blair to be the next national intelligence director.” 

Analysis:  Given the impending Senate hearings on Denny Blair’s confirmation and the expected smooth sailing, most people I know were mildly surprised that McConnell jumped ship today, rather than waiting for a formal turnover to a confirmed Blair. McConnell has had a solid, successful track record of leading the IC in an era of long-needed reform, while contributing to a track record in his tenure of zero terrorist attacks on American soil.

But then my inbox pinged with another notice from the Office of the DNI: release of ”The 500-Day-Plan Update at Day 400” (download the PDF version here).  It contained a graphic depiction of the troubling challenges remaining – actually using graphic “red flags” to mark areas at risk.  More on the flags below.

Those who work in and with the intelligence community have been intimately familiar with the DNI’s 500-Day Plan.  When it was first drafted I was still in government and had my tiny slice of input into its composition through the interagency review process. Its release was hailed by some (“ODNI Earns Kudos for 500-Day Plan,” in Federal Computer Week) and greeted with a yawn in some sectors of the community itself. “Another reform plan? I’ll make room on the shelf.”

Swap Panetta and Blair: A Modest Proposal

First, a quick story from when I was working in government.

Not long after the initial establishment of a “Director of National Intelligence,” the DNI CIO held an inaugural “DNI Information Sharing Conference” in Denver in the summer of 2006. I was asked to sit on a panel about “Innovation across the Intelligence Community,” representing the Defense Intelligence Agency and sharing the stage with two counterparts, from the CIA and NSA.  Our panel chair was Mr. CJ Chapla, then the Chief Technology Officer (CTO) of the old Intelink Management Office, redubbed “Intelligence Community Enterprise Services,” an office now under the Office of the DNI (ODNI). CJ asked the three of us to describe briefly the goals and projects we were each working on, and in seriatim that’s what we did for 90 minutes or so.

When it was time for questions, the very first audience-member asked: “It seems that each of you are independently working on, and paying for, very similar kinds of technology projects. It would make sense to combine or rationalize the work, so why are you continuing to do it independently?”

Some say Obama has already chosen Cyber Czar

I’ll wade into the breach again, of analyzing (and trying to anticipate) some national-security appointments for the new Obama Administration.  Today I must admit that I’m taken with the latest reportage from the U.K. Spectator – a quite conservative publication not usually known for its closeness to the Obama inner circle.

Click on My Head and You’re Classified 2.0

Fact: According to the latest McKinsey Global Survey report, “Building the Web 2.0 Enterprise,” many companies find themselves actually changing organizationally, both internally and externally, as a result of adopting Web 2.0 tools and practices.